Thursday 14 November 2013

GO GREEN - GET YOUR TELEPHONE BILL THROUGH EMAIL



        LET US GO GREEN -  REGISTER FOR   TELEPHONE  BILL THROUGH EMAIL 




GO Green Initiative by BSNL, a feature to receive landline and broadband bills through electronic mode i.e. “Email” has been implemented in CDR system. Option for receiving bill through “email only” can be implemented exercised in one of the three ways given below.


1.Customers can log on to selfcare.sdc.bsnl.co.in and in service -> Submit request 
   for changes to your profile  and place a request for getting telephone bill on email
   only. This request will be assigned to AOTR  in CRM and when the AOTR approves
   the request, the status will be closed in WSC.

2.Customers can send SMS to 53334  in the format :
EMS Ex. EMS 9000876534 abc@test.com

  3. Customers can approach BSNL call centre by dialling 1500 and give request for getting  bills on Email-only option and the request has to be taken care of , by the call centre   personnel.

The implementation of Go-Green initiative by BSNL is beneficial to BSNL Customers, BSNL Organisation and the society at large towards a better global environment. These customers will be granted 10  Loyalty reward points and the scheme is effective from 01.10.2013.


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