Leadership during Crisis: FIVE LESSONS
Turbulence is the beginning of a fruitful process
of transformation, PepsiCo Chairperson and CEO Indra Nooyi said at the CII National Council.
Ms. Nooyi spoke about five lessons that PepsiCo
learnt while dealing with the crisis.
“First,
accept that turbulence is here to stay. Most successful companies are those
that stay calm and think down to earth rather than showing aggressiveness to
shorten the crisis period,” she said.
“Don’t take an eye on the short term but think
long,” is the second lesson.
She
further said that in turbulent times, leaders
need to handle the crisis with courage and conviction.
The fourth
lesson learnt through the turbulent phases is “one should not shy away from
creating an environment of adaptability”.
Last
but not the least, “You cannot deliver value unless
you anchor the company’s values. Values make an unsinkable ship,’’ said Ms.
Nooyi.
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